Privacy Policy

TORVEX RC PRIVACY POLICY Last updated: 27 October 2026 1. Information you provide When you purchase, create an account, subscribe or contact us, we receive information such as your name, email address, delivery address, phone number, order details and message contents. Guest checkout does not require a registered account. The information requested depends on the service you use. 2. How information is used We use necessary information to process orders, arrange delivery, provide order updates, handle support and refunds, maintain account access and protect the store against misuse. Marketing subscriptions are used to send product news and offers after the subscription is confirmed. Transactional order messages are separate from marketing subscriptions. 3. Payments and service providers PayPal or another checkout provider processes payments under its own privacy terms. The store keeps payment identifiers and transaction status for order and refund administration; you should enter payment credentials only through the payment provider's checkout. Shipping providers receive information needed for delivery. Hosting, storage and email services process information needed to operate the store. These providers may operate in countries different from your own. 4. Cookies and referrals The store uses cookies or browser storage for login, guest shopping carts and related store functionality. An affiliate referral identifier may be stored when you follow a referral link so an eligible purchase can be attributed to the referring partner. You can manage browser storage through your browser settings; removing it may clear your cart or sign you out. 5. Marketing choices Subscribing is optional. After submitting your email address, follow the confirmation message to complete your subscription. You may unsubscribe using a marketing email's unsubscribe link. Unsubscribing does not stop necessary communications about an order you placed. 6. Retention and requests Information is kept for order fulfilment, support, security and applicable recordkeeping needs. Retention depends on the type of information and the purpose for which it was collected. Contact support through the Contact page to ask about access, correction, deletion or marketing choices. We may need to verify your identity, and some records may need to be retained where required by law or to resolve a transaction. 7. Protecting order information Keep order numbers and account credentials private. Order tracking requires the checkout email address and order number. Do not share those details publicly. No online service can guarantee absolute security; contact support promptly if you suspect unauthorized use of your account or order details. 8. Contact Privacy questions and requests can be submitted through the Contact page. Include enough information to identify your request without sending payment passwords or full financial credentials. Material changes to this policy will be reflected on this page.