Terms of Service
Terms for shopping with TORVEX RC and using this website.
Contact supportTORVEX RC TERMS OF SERVICE
Last updated: 27 October 2026
1. Using this store
These terms explain how you may use the TORVEX RC website and place orders. Read the product information, checkout totals and applicable policies before purchasing. If you need assistance or business identification details, contact store support using the Contact page. Nothing in these terms limits consumer rights that cannot lawfully be excluded.
2. Product information and compatibility
Check each product's selected variant, dimensions, included items, battery requirements, charging requirements and compatibility information. Images may show optional accessories that are not included unless the listing says otherwise. Ask support to confirm uncertain compatibility before ordering. Product documentation and manufacturer instructions should be read before use.
3. Prices and checkout
The store displays prices in USD unless another currency is expressly shown. Shipping and any taxes collected by the store are shown separately at checkout. Your payment provider may apply currency conversion or other fees. Coupon codes, bundles and limited-time prices are subject to their displayed eligibility, availability and expiry conditions. A coupon cannot be assumed to apply until the checkout total confirms it.
4. Orders and payments
You are responsible for supplying an accurate email address and delivery details. Payment is processed through the payment methods offered at checkout. An order confirmation records your order details; dispatch depends on payment confirmation, stock and delivery availability. If an order cannot be fulfilled, support will explain available options and arrange any applicable refund through the payment provider.
5. Changes, cancellation and delivery
Contact support promptly if you need to correct or cancel an order. Changes may be unavailable after packing or dispatch. Delivery estimates depend on the selected carrier, destination and customs clearance. Refer to our Shipping Policy and Returns & Refunds Policy for more information.
6. Website use
Do not misuse the website, attempt unauthorized access, submit fraudulent orders or infringe the rights of others. Store content may not be republished for commercial purposes without permission from the relevant rights holder. Accounts must be used with accurate information and login credentials kept secure.
7. Product use and responsibility
RC models, batteries and chargers must be used according to their instructions. Suitability, age guidance and operating restrictions vary by product and destination. Follow applicable flight, radio, boating and battery rules. Any limitation of responsibility applies only to the extent permitted by applicable law and does not remove mandatory consumer protections.
8. Questions and updates
Contact support through the Contact page with your order number where applicable. Updated terms will be published here with an updated date. Changes do not retrospectively remove rights associated with an existing purchase.
